Retell AI

Website: https://www.retellai.com/

Retell AI facilitates you create voice and chat agents that communicate like real people, handling calls, texts, and chats effortlessly. It’s perfect for businesses needing round-the-clock customer support or sales assistance, ensuring quick responses and capturing every opportunity without the need for extra staff.

Use Cases

• Automate customer support calls
• Schedule appointments via voice
• Send AI powered SMS follow ups
• Route and escalate service requests
• Conduct multi channel sales outreach
• Automatically send SMS, or chat messages

Key Features

• Automate customer support calls
• Schedule appointments via voice
• Send AI powered SMS follow ups
• Route and escalate service requests
• Conduct multi channel sales outreach
• Automatically send SMS, or chat messages

Pros

• Responds fast
• Supports over seven languages
• Multi-channel voice and text

Cons

• Requires significant engineering effort
• Limited no-code customization available
• Workflow integration can be challenging