Supermoon
Supermoon is an AI-driven customer support software tailored for small teams, integrating Gmail or Outlook...
- Pricing
- Freemium
- Website
- getsupermoon.com
Website: https://getsupermoon.com/
Supermoon is an AI-driven customer support software tailored for small teams, integrating Gmail or Outlook inboxes into a single platform for managing customer communications. It uses AI to analyze emails, suggesting personalized responses from FAQs, Shopify orders, and more. The platform also offers collaboration tools like internal notes, comments, and a team chat, all within the Supermoon interface.
Use Cases
- AI-driven ticket management
- Email collaboration
- Personalized AI responses
Key Features
- AI-driven ticket management
- Email collaboration
- Personalized AI responses
Pros
- Collaborative Inbox
- Personalized AI Response Recommendations
- Shared Inbox for Team Coordination
Cons
- Requires integration with email inbox
- Limited to customer support tasks
- May not cover all inquiries
Pricing: Freemium
Key Features
Pros
- + Collaborative Inbox
- + Personalized AI Response Recommendations
- + Shared Inbox for Team Coordination
Cons
- − Requires integration with email inbox
- − Limited to customer support tasks
- − May not cover all inquiries
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