Cardina
Cardina is an AI solution that assists businesses provide efficient customer service by offering features...
- Pricing
- Freemium
- Category
- Customer Support Optimizator
- Website
- cardina.com
Website: https://cardina.com/
Cardina is an AI solution that assists businesses provide efficient customer service by offering features like guiding users, screen sharing, automated responses, and tracking customer inquiries, while also allowing for text summarization and text classification.
Use Cases
- Customer support with screen sharing
- Take control of the customer screen
- Draw to the customer screen
- Record sessions
Key Features
- Customer support with screen sharing
- Take control of the customer screen
- Draw to the customer screen
- Record sessions
Pros
- Calling feature for contacting visitors
- Smart and secure screen sharing
- Automation for tickets and customer inquiries
Cons
- Doesn’t allow giving heads-up
- Expensive compared to others
- Text classification not always accurate
Pricing: Freemium
Key Features
Pros
- + Calling feature for contacting visitors
- + Smart and secure screen sharing
- + Automation for tickets and customer inquiries
Cons
- − Doesn’t allow giving heads-up
- − Expensive compared to others
- − Text classification not always accurate
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